Managing employees can
sometimes mean addressing problem behaviour which can lead
to conflict which has to be managed carefully and within the
context of the law. This seminar enables delegates to
understand their obligations in managing conflict
professionally thus reducing the possibility of successful,
costly and time consuming unfair dismissal claims. This
seminar is uniquely flexible in that its content is based on
the outcome of delegates diagnostic tools identifying the
strengths and weaknesses in their approach to managing
conflict. The seminar programme allows time for delegates to
discuss any issues they currently face, developing an
approach to take away with them.
Course Includes
Check your approach to
managing conflict in your organisation
Understand the importance of establishing and using
disciplinary and grievance procedures
Conduct effective and watertight investigations into
grievances and misconduct
Managing appeals effectively to ensure fairness and
reduce the possibility of legal challenge
Managing gross misconduct and suspension from duty.
Understanding the effect of conduct outside of work
Cost
per delegate: £85.00 + VAT course runs from
9:30am to 4:30pm and includes lunch and
refreshments
Cost
per in house course for up to 10 delegates: £810.00 +
VAT + expenses
½ day courses
charged pro rata
Course dates:
Wednesday 2nd July 2008 for
the full list of all our other course dates click here
